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NEWSLETTER
What is the Hesperia Newsletter?
The Hesperia newsletter is a bulletin we send out free of charge via e-mail fortnightly with the best offers and promotions for our hotels. You will receive this information in your inbox once you subscribe. If you have not subscribed yet, you can do it here.
MY ACCOUNT
HESPERIAIONE PROGRAM
How can I activate my online account?
Remember that only members of Club Hesperia|one can have an account. To activate your account, please fill out the online registration form. After completed, you will receive an email with the instructions for the full activation of the account.
How do I report the loss or robbery of my Hesperia|one Card or clarify any other doubt that may arise regarding the Club?
Contacting the Client Service Department by calling +34 93 505 17 40 o by filling out the form in the Hesperia portal. The staff of Hesperia will be delighted to attend to you.
PROMOCTIONAL CODE
A code that will allow you to get discounts, offers and other advantages for your stays in Hesperia Hotels. When you receive a promotional code, enter it during your booking process to benefit from it on your next stay with us.
How does a promotional code work?
With it you can get benefits in your booking such as discounts, room upgrades, free breakfast and much more.
How can I use a promotional code?
When you book online, after choosing your hotel and dates, enter the code in the Promotional Code field you will find in Step1 of the booking process. You will then see the benefit applicable for the type of booking and selected dates.
How can I get a promotional code?
Hesperia sends promotional code offers to our Hesperia|one club member and to our newsletter subscribers. To get them, you must subscribe to one of these two and you will receive via e-mail different promotional codes that you will be able to use when you book your stay with us.
Who can use a promotional code?
Anyone 18 years old or over who receives one. Promotional codes can only be used once, so if you give it to someone else, you will not be able to use it yourself.
How much time do I have to use a promotional code after I receive it?
Each promotional code has its own validity period and will have this information attached. Likewise, you can verify its expiration date during your booking process as well as through the Terms and Conditions link of the promotion that applies.
For what kind of booking can I use a promotional code?
Promotional codes are applicable only to hotel nights in Hesperia Hotels. They cannot be used for Spa packages, services or restaurants and bars. Likewise, if you decide to cancel or modify your booking, you cannot use the same promotional code, since it is for one use only.