Hesperia Connection
We reward your loyalty
Join Hesperia Connection for free and benefit from exclusive promotions when you book on our website. We offer special discounts on your accommodation at all our hotels to make you feel at home when you stay with us.
Discover the benefits of joining Hesperia Connection.
| Privileges per level |
Essential From registration |
Premium From 3 stays |
Exclusive From 5 stays |
|---|---|---|---|
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Discount |
From 10% |
From 12% |
From 15% |
|
Early check-in (subject to availability) |
From 12 noon |
From 12 noon |
From 12 noon |
|
Late check-out (subject to availability) |
Until 2 pm |
Until 2 pm |
Until 2 pm |
|
Room upgrade (subject to availability) |
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Discount on breakfast |
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Special offers and promotions |
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Advance communication of campaigns |
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Welcome gift |
|
Basic |
Premium |
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Complimentary water in the room |
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Discount on parking (subject to availability) |
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Discount at restaurants (subject to availability) |
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Frequently Asked Questions
What is the Hesperia Connection club?
The Hesperia Connection Club is a loyalty program that offers discounts, exclusive benefits, and rewards to the most loyal customers, rewarding their accumulated stays.
Is there any cost to join the club?
No, joining the Hesperia Connection Club is completely free. There is no cost to register and start enjoying its exclusive benefits.
How do I register for Hesperia Connection?
It’s very simple! Just follow these steps:
- Fill out the following form with your details
- You will receive an email to validate your account.
Once your account is validated, you will be able to access your member portal, where your bookings, details, and level will be reflected.
How many levels are there?
There are 3 levels: Connection Essential, Connection Premium and Connection Exclusive.
What are the benefits of being a member?
Benefits vary depending on the level within the club (See more).
Do the benefits of Hesperia Connection apply to all hotels in the chain?
The benefits apply to all Hesperia hotels in Spain and Andorra, subject to availability.
How can I access my benefits as a member?
To enjoy the benefits, you must log in to your Hesperia Connection account and make a reservation on the official Hesperia website.
Is the discount from the Hesperia Connection club combinable with negotiated rates?
No, the discount is not combinable with negotiated rates or group rates.
Can I associate a reservation not made on hesperia.com or through the call center?
No, to enjoy the exclusive benefits of Hesperia Connection, reservations must be made directly through the official Hesperia website.
Can I associate my bookings made before January 13, 2025, with the club?
No, you will not be able to associate bookings made before January 13, 2025, with the club.
Can I share my account with someone else?
No, this membership is personal and non-transferable.
How can I update my contact details on my account?
To update your details, you need to log in to your account and click on “Manage Account” where you will find all your personal information
What are the general terms and conditions of the club?
You can consult the terms and conditions by clicking here.
Can I cancel my membership at any time?
Yes, you can cancel your membership by logging into your account, clicking on “Manage Account” and then “Security.”
I can't find the answer to my question, how can I get additional assistance?
You can contact us at info@hesperiaconnection.com and we will assist you.
Only reservations made from January 13, 2025, onwards will be displayed. If your reservation is earlier, please contact the hotel. We apologize for the inconvenience.
If you were already part of our Hesperia Connection Club, please click on “Forgot your password?”
