Hesperia Mallorca
Relive the essence of the Mediterranean
The Hesperia Mallorca hotel celebrates the new Hesperiential philosophy, full of colour and passion with a design that nods to traditional Mediterranean summers, when time seems to stand still.
Strategically located next to the port of Palma and Porto Pi, its bright and cosy Mediterranean-style rooms, many with terraces, and its outdoor swimming pool with garden area invite you to unwind and relax in a quiet area of Palma. The ideal choice for experiencing the essence of the Mediterranean.
Where to start and end your exceptional day
Our rooms
Book in 3D
Discover a new immersive booking experience, where you can interact from your home with our hotel and explore every corner as if you were a guest yourself.
Hesperia Mallorca offers you a unique digital experience for the exact booking of rooms.
More than a concept
- Localism
- Innovation and partnerships
- Hotels where everything happens
- Guides
- FeelYourself by Hesperia
The bright colours, lively designs and striking patterns that permeate the different spaces at Hesperia Mallorca transport us back to those summers of yesteryear. We recall the essence of the Mediterranean with a nod to retro style.
Take advantage of our innovative 24-hour market service, with snacks and drinks available at any time. We also offer a co-working space so you can stay connected.
Talks, discussions, tastings… find out about the programme of activities throughout the year that celebrate the most authentic side of the island.
We help you discover the most genuine side of Mallorca by inviting you to discover special places as if you were a true local.
An innovative concept of comprehensive wellness, where body, mind, and emotions are balanced through health programs, spa, sports, and mindful nutrition.
“FeelYourself” invites you to reconnect with yourself and enjoy the present with serenity and pleasure.
Services and amenities at your fingertips
- 24-Hour reception.
- Multi-lingual staff.
- Luggage storage.
- Wake-up call.
- Laundry service.
- Car hire service.
- Concierge service.
- Safe deposit box.
- Free Wi-Fi.
- Conference facilities.
- Audiovisual equipment.
- Catering services.
- Own parking.
- Outdoor parking.
- Accessible parking outside the hotel.
feelyourself by Hesperia
Take care of yourself
At Hesperia, we want to take care of you. Therefore, in our Hesperiencial hotels, we offer you three options to train your body, mind, and nutrition, adapting to your needs so you can face your day with energy.
Celebrate your event with us
Surprise your guests with an unforgettable event by the sea at the Hesperia Mallorca hotel, with three function rooms and a garden at your disposal.
Location and contact details
Check-in: 15:00
Check-out: 12:00
10 min. walk from Portopí
6 minutes by car from Bellver Castle
11 minutes by car from Palma’s seafront promenade
14 minutes by car from the centre of Palma
Hesperia Connection
Enjoy exclusive benefits
- Up to 15% extra discount
- Early check-in and late check-out (subject to availability)
- Room upgrade (subject to availability)
- Discount on breakfast
- Welcome gift
We want to welcome you to our hotels so that you can have exceptional experiences with us.
Join Hesperia Connection and be the first to hear about our promotions, news and special discounts.
Frequently Asked Questions
Location and access
Where exactly is the hotel located?
It is located on Francisco Vidal Sureda street, 24, Postal Code 07015, Palma de Mallorca, Balearic Islands.
Which neighborhood of the city is it located in and what is the area like?
It is located in the residential neighborhood of La Bonanova, a quiet area with houses and gardens, somewhat removed from the hustle and bustle of the city center, which offers a more relaxed atmosphere.
Is the hotel well connected to the city center and the main tourist attractions?
Yes. It’s about a 10-15 minute drive from the center of Palma, and public transportation also connects easily.
What public transportation is available nearby (metro, bus, tram)?
Although there is a metro in Palma, it does not cover the Bonanova area, but there are bus stops very close by that allow access to the center, the port, and the beaches.
How long does it take to get to the airport?
The Palma de Mallorca airport is about 15-20 minutes by car from the hotel.
Is there parking at the hotel or nearby?
Yes, it has private parking available for an additional cost for guests.
Is the area calm and safe for walking at night?
Yes, being in a residential and well-maintained area, the zone is safe and quiet for walking at night. Reviews indicate it as a suitable environment for resting.
Are there restaurants, bars, and shops near the hotel?
Yes, both in La Bonanova and on the way to the center of Palma there are bars, cafes, restaurants and shops, making it easy to go out for dinner or shopping on foot.
Is the hotel located on a main street or in a more residential area?
Is the hotel located on a main street or in a more residential area?
It is on a very quiet residential street.
Do rooms with views overlook the city or quieter interior areas?
There are rooms offering views of the garden or pool, and others that overlook the neighborhood’s exteriors.
Check-in / Check-out / Reception
What time can check-in and check-out be done?
Check-in from 15:00 h and check-out until 12:00 h.
Can early check-in or late check-out be requested?
Yes, the hotel offers the possibility of early check-in or late check-out subject to availability.
Is the reception open 24 hours?
Yes, 24-hour reception; guests can arrive at any time.
Yes, 24-hour reception; guests can arrive at any time.
No problem: Given the 24-hour reception service, you can check in even if you arrive at night. It is recommended to notify in advance if the time is very late.
Is it necessary to present a credit card or deposit upon check-in?
Yes, when registering, a credit card is requested as a guarantee and also identification document.
Does the staff speak various languages (Spanish, English, French, Italian...)?
Does the staff speak various languages (Spanish, English, French, Italian...)?
Yes, the staff speaks several languages, including English and Spanish, to assist international guests.
Can luggage be left before check-in or after check-out?
Yes, there is luggage storage so you can leave your bags before check-in or after check-out.
Do you offer concierge service or tourist assistance?
Yes, they offer tourist assistance, bike/car rentals, excursion information, etc.
Rooms and comfort
What types of rooms does the hotel offer (double, twin, superior, suite, family)?
Offers a variety: single room, standard double, comfort double, comfort double with views, small standard, triple, suites.
What is the average size of standard and superior rooms?
Double standard: 23 m²; double comfort: 26-27 m². Suites (42 m²) according to category.
Are the rooms soundproof?
Yes, it is mentioned that the rooms are “sound-proofed” in the amenities listing.
What views do the rooms offer (city, interior)?
Some rooms overlook the neighborhood or garden; others are more oriented towards the interior or pool for greater tranquility.
Are the beds comfortable and what size are they?
In the “Double Comfort” rooms, the bed size is 180 cm.
Can an extra bed, crib or connecting rooms be requested?
Yes, extra beds or cribs are available upon request (depending on the category).
Do the rooms have adjustable air conditioning and heating?
Yes, they include adjustable air conditioning.
Does it include minibar, safe, kettle or coffee maker?
Yes, minibar, safe, and in higher categories coffee maker.
Is complimentary water or amenities offered in the bathroom?
Yes, bathroom amenities and accessories are included.
Does the bathroom have a shower or bathtub?
All our rooms have a modern shower tray
Is there a hairdryer and magnifying mirror?
Yes, hairdryer is included; magnifying mirror.
Cleaning and maintenance
How often are the rooms cleaned?
Standard daily cleaning service.
Are towels and sheets changed daily?
Are towels and sheets changed daily?
No, they are changed every 3 days unless the customer indicates otherwise
How do guests rate the cleanliness of the hotel?
Cleaning receives good ratings: cleanliness 8.4/10.
Is there frequent maintenance issues (noises, air conditioning, elevators)?
No se reportan incidencias graves frecuentes; los usuarios indican buen funcionamiento general.
Translation:
No frequent serious incidents are reported; users indicate good overall performance.
Has the hotel recently been renovated or does it have a classic decoration?
The hotel has been recently renovated in 2026 and has a modern decoration.
What should I do if a problem arises in the room (maintenance, cleaning, etc.)?
Contact reception or technical service to solve it as soon as possible.
What should I do if a problem arises in the room (maintenance, cleaning, etc.)?
Contact reception or technical support to have it fixed as soon as possible.
Breakfast, restoration and services
Does the hotel offer a buffet breakfast?
Yes, it offers a buffet breakfast.
Is breakfast included or is it charged separately?
It depends on the rate; some include it, others have it as a supplement.
What time is breakfast?
From 07:30 to 11:00.
Is there vegetarian, vegan, or gluten-free options?
Yes, we can accommodate special diets if requested in advance.
Does the hotel have its own restaurant or bar?
There is no restaurant or bar within the facilities.
Can you order food to the room (room service)?
There is no room service available.
Is there laundry or ironing service?
Yes, there is laundry/dry cleaning service available, it is an external service.
Does the hotel have a gym or fitness center?
Yes, it has a gym for guests.
Are there terrace or common areas with views?
Yes, gardens, terrace, seasonal outdoor pool.
Does the hotel offer meeting rooms or event spaces?
Yes, it has event/conference rooms (up to 60 people approx.) and a garden for events.
Are pets allowed? What conditions or costs are there?
Are pets allowed? What conditions or costs are there?
Yes, pets are allowed upon request; a surcharge applies.
Is Wi-Fi free in all rooms and common areas? What is the speed and stability of the Wi-Fi connection?
Yes, free Wi-Fi in rooms and common areas.
Prices, payments, and offers
What is the average price of a standard room?
For example, for the Comfort Double Room prices start at €76/night for 2 people (low season).
Do prices vary depending on the season or day of the week?
Yes, they vary depending on the season, type of room, demand, and advance booking.
What services have an additional cost (parking, breakfast, pets)?
Yes, private parking, breakfast if not included, pets with supplement.
Is there a rate with breakfast included?
Yes, there are rates with breakfast included and others without it.
Does the hotel offer discounts for early booking or long stay?
Yes, there are promotions for early booking and long stays.
Can I pay in cash or with a card?
Can I pay in cash or with a card?
Yes, credit/debit card is accepted; cash payment may be subject to local policies.
Can an invoice with company details be requested?
Yes, issuing invoices for companies is possible.
Hotel policies
What is the cancellation and pre-payment policy?
It depends on the rate: some allow free cancellation, others are non-refundable or require prepayment.
Is free cancellation allowed until a certain date?
Yes, “flexible” rates allow free cancellation up to a certain deadline (varies by reservation).
What happens if I do not show up on the day of the reservation?
The no-show policy of the contracted rate applies, which may involve charging for the first night or more.
What is the policy regarding children and extra beds?
Children welcome; extra beds/cots available upon request; unaccompanied minors require authorization.
What is the policy for pets?
Pets are allowed with a supplement and prior request.
Is there a security deposit or pre-authorization upon arrival?
Yes, a pre-authorization is done on the card for guarantee of additional expenses.
Can minors stay alone?
Those under 18 years old must be accompanied or present authorization from their guardians.
Is there an age restriction for checking in?
Yes, the usual minimum age for check-in is 18 years old.
Noise and environment
Are the rooms quiet?
Yes, many rooms provide good rest; those facing interior areas or garden are quieter.
Is the traffic or the air conditioning heard?
Isolation is good because you don’t hear traffic noise, thanks to the residential location.
What rooms are quieter: interior or high-floor?
Rooms facing the interior or gardens/pool, or on higher floors, tend to be the quietest.
Can a room be requested on the upper floor or with little exposure to noise?
Yes, you can indicate it in the reservation or at check-in and we will try to assign you a room with those features.
Is the hotel atmosphere more business or leisure?
The environment is mixed: very suitable for leisure/holidays thanks to the pool, garden, and surroundings; it also has meeting rooms for business.
Family or group travels
Does the hotel have family or connecting rooms?
Yes, there are triple rooms and suites for 4 people; for connected rooms it is advisable to check when booking.
Is there cribs available upon request?
Yes, baby cots can be requested in advance.
Can children stay for free sharing a bed?
It depends on the rate and room type; it is advisable to check the specific policy when booking.
Are there children's menus or high chairs in the restaurant?
Are there children's menus or high chairs in the restaurant?
Although not detailed extensively, the hotel’s breakfast restaurant caters to families and high chairs or a custom menu can be requested; it is advisable to confirm upon arrival.
Is the environment suitable for families (supermarkets, parks, safe areas)?
Yes, the residential environment of La Bonanova is safe and suitable for families, with quiet spaces, green areas, and services.
Tourism and surroundings
Is the hotel well located for sightseeing in the city?
Yes, it is very well located to visit Palma de Mallorca: close to the port, Bellver Castle, the coast and with good access to the city center.
What attractions are nearby?
Nearby are the Castell de Bellver (about 6 minutes by car), Cala Mayor beach (1 km), the promenade and the port of Palma.
Can staff help to reserve excursions, tours, or tickets?
Yes, the hotel has a concierge/tour desk that helps with excursions, bike/car rental, and sightseeing tours.
Is it easy to reach public transportation or the tour bus?
Yes, there are bus stops within walking distance; the Palma tourist bus has nearby stops. Accessibility is good.
Is the hotel well rated for business stays?
Yes, it has meeting rooms and equipment, which makes it also suitable for business trips, although its main profile is tourist.
What do guests recommend doing or visiting from the hotel?
They recommend taking a walk at sunset through Bellver Castle, going down to the port of Palma, enjoying the terrace/pool of the hotel and exploring the old town of Palma.
Accessibility and sustainability
Does the hotel have ramps, wide elevators, and adapted bathrooms?
Yes, it has an elevator and adapted access. The facilities are prepared for accessibility.
Are common areas wheelchair accessible?
Yes, the common areas are adapted and the spaces are accessible.
Is the staff prepared to assist people with reduced mobility?
Yes, they are equipped for special needs and the hotel has adapted rooms.
Does the hotel apply sustainability or energy saving policies?
Yes, sustainability philosophy is mentioned in the chain and the establishment promotes good practices.
Are ecological or local products used in breakfast?
Although not detailed exhaustively, the hotel promotes a Mediterranean and proximity experience, suggesting the use of local products.
Opiniones y satisfacción
Opiniones y satisfacción
What do hotel guests value most (location, cleanliness, staff...)?
Guests particularly highlight the cleanliness, comfort of the rooms, friendly staff and the location in a quiet area.
Are guests likely to repeat their stay?
Yes, many travelers come back thanks to the combination of location, comfort, and services tailored for vacations.
What is the average score on Booking, Google and TripAdvisor?
The average rating is 7.9/10 based on more than 3,000 reviews.
